Past Corrective Actions

NumberNameTypeCommentStatusComplete
77Finding #29 Harness InspectionsExternal AuditInspections of fall-arrest devices are inspected every 12 months instead of every 6 months as required by AS/NZS 1891.4:2009 Industrial fall-arrest systems and devices selection, use and maintenance.
The Harness Inspection 16-07-24 record does not adequately demonstrate traceability as the serial numbers of the fall-arrest devices have not been recorded.
Also on the worksite reviewed on 22/10/24 the working at heights harness and rope as overdue for inspection (inspection was due on 7/1/24).
Open
76Monitoring & MeasuringExternal AuditThe procedure Monitoring & Measuring refers to the Spotless Feedback system., Evaluation, Procedure updated to reflect current data sets.Closed30-Sep-24
75Organisation ChartThe Organisation Chart requires updating., Evaluation, Organisation Chart updated to reflect current structureClosed2-Oct-24
74Incident 29-08-2024IncidentCorrective Actions, , Set up outriggers and braces of scaffold to take the planks and not have them attached to the building., Site safety discussions at Toolbox TalkClosed2-Oct-24
73Compliance Review 2025Compliance ReviewTransferred to new systemClosed26-Jul-25
72Finding #28 Notifiable IncidentsExternal AuditThe incident involving an electric shock was a notifiable incident however it was not recognised as such by Elliam., Client's proposed corrective action: Review SafeWork Australia's Information Sheet— Incident Notification dated November 2015 which provides examples of notifiable incidents and run a training session for all staff to explain what a notifiable incident is and what to do when one occurs. Records concerning the investigation of the root cause, corrective actions taken, and verfiication of corrective actions are to be very comprehensive when a notifiable incident occurs., Evaluation, , Training Material completed - Notifiable Incidents, Training completed.Closed18-Sep-24
71Finding #27 Fire Extinguisher ServiceExternal AuditIf a fire occurred Elliam staff at the office and storage facility and the worksite reviewed during this audit, may not be able to control it as some fire extinguishers have not been serviced in the last 6 months (not since April 2022), and there is no evidence that the one on the worksite has been serviced at all., Evaluation, Fire extinguishers to be replaced.Closed2-Oct-24
70Finding #26 First Aid KitsExternal AuditThe first aid kit at the 2-6 Market St, Rockdale work site does not contain the minimum number of items as stated in the First Aid Code of Practice, Appendix C., Evaluation, Larger first aid kit used onsite.Closed2-Oct-24
69Finding #25 DHA Site EvacuationsExternal AuditAlthough there is evidence that the evacuation process and emergency assembly points are communicated to staff working on the Department of Housing sites, there is no evidence that the evacuation process and emergency assembly point is communicated to staff working on Defence Housing Australia work sites., Evaluation, All projects now include the following documenbts:, , Environmental Management Plan, Quality Management Plan, WHS Management Plan, Project Induction, which includes emergency arrangements.Closed30-Sep-24
68Finding #24 Site InductionsExternal AuditThere is limited evidence that workers complete site inductions as there were no site induction records for the work site reviewed during this audit at 2-6 Market St, Rockdale., Evaluation, All projects now include the following documenbts:, , Environmental Management Plan, Quality Management Plan, WHS Management Plan, Project Induction, which includes emergency arrangements.Closed30-Sep-24
67Finding #23 RCDsExternal AuditThe RCD and extension cord owned by a subcontractor and present on the 2-6 Market St, Rockdale work site did not have valid tags on them., Evaluation, , Site Walk Throughs conducted. Refer Project Documents - Merrylands Library, Test & Test records maintained for subcontractors - see attached records RooftekClosed2-Oct-24
66Finding #22 Lifting SlingsExternal AuditInspected 3 round slings in the storage area. There is no evidence that they have been inspected and one of the slings is in poor condition without the manufacturer’s tag., Evaluation, , All harnesses and lifting equipment inspected - Inspection Records, Defective items removed.Closed2-Oct-24
65Finding #21 Cement Powder & LimeExternal AuditThere is no evidence that the hazards associated with using cement powder and lime (e.g. cement burns, silicosis) have been recognised on the 2-6 Market St, Rockdale work site. These hazards are not listed in any of the risk assessment documentation for this work site such as the Risk Assessment and SWMS. Therefore there is a risk that inadequate controls will be put in place when these materials are used., Evaluation, SWMS & Risk Assessment Proforma updated.Closed2-Oct-24
64Finding #20 Risk AssessmentsExternal AuditSome risk assessments do not include all the controls required to mitigate the risk, refer to the incorrect high risk activities, state that irrelevant equipment needs to be used, state that irrelevant competencies are required, do not reference all applicable safety codes of practice, refer to superseded legislation, and do not state all the PPE to be worn. Examples of this are the risk assessments (in the form of a SWMS) for cutting concrete and roofing., Evaluation, SWMS updated and colsolidated into on overall SWMS - General Works which includes the following activies:, , Hazardous Chemicals, Portable Electrical Tools, Working at HeightsClosed2-Oct-24
63Finding #19 Environmental Management PlansExternal AuditAlthough Environmental Management Plans for project sites where Elliam is the head contractor exist, there is no evidence that Environmental Management Plan for project sites is communicated to staff and subcontractors., Evaluation, All projects now include the following documenbts:, , Environmental Management Plan, Quality Management Plan, WHS Management Plan, Project Induction, which includes emergency arrangements.Closed30-Sep-24
62Finding #18 Individual ResponsibilitiesExternal AuditThere is limited evidence that Elliam has communicated quality, safety and environmental responsibilities to their staff., Evaluation, Job Descriptions prepared and communicated to staff.Closed2-Oct-24
61CalibrationLaser Levels are no longer in use. Consideration could be given to excluding Calibration from the system scope., Evaluation, ISO 9001: 2015 Clause 7.1.5.2 Measurement Traceability added to the Exclusions in the Management System ManualClosed18-Sep-24
60WO = 19855260KPI Failure due to your non-conformance relating to WO = 19855260. Defects identified were related to Standard of Work, NOT56759: Principal’s inspection on date 26/7/2023 identified non conformance to part G of the contract. Defects are, but not limited to: .Fence and retaining wall not constructed on the existing fence line. Private owners were not consulted prior to works commencing, Evaluation, Fence relocated to correct position.Closed31-Oct-23
59Online Incident ReportInternal AuditThe online Incident Report is not currently in use., Evaluation, The following forms have been implemented:, , Hazard/Incident Report, Toolbox Talk, Site Walk Through, General Site Safety - Safe Work ProceduresClosed20-Aug-24
58Foreign Object in EyeIncidentEvaluation, Goggles mandated for use when using concrete cutter., Confirmed at Toolbox Talk.Closed24-Aug-23
57Electric ShockIncidentElectric Shock to hand., Evaluation, Circuit incorrectly wired and marked by electrician., Action, Electrician excluded from site.Closed30-Jun-23
56Falling ObjectIncidentHammer fell from scaffold., Evaluation, Soild hoarding installed atb the bottom of the scaffold to ensure that any falling objects remain within the scaffold structure, eliminating the possibility of falling outside the structure.Closed31-Mar-23
55Induction TrainingInternal AuditChris Thaemboon has not completed the WHS Induction., Evaluation, Training now complete.Closed6-Oct-23
54Finding #17 - Hazardous ChemicalsExternal AuditAlthough flammable goods are now stored in a lockable bundied steel box, the storage container does not have the required signage on it., Evaluation, Warning sign attached.Closed6-Oct-23
53Finding #16 - Fall Protection EquipmentExternal AuditAlthough fall protection equipment has been inspected by a person qualified to do so, they have not been uniquely identified on the Inspection Checklist – Fall Protection Equipment record as the batch number, not the serial number has been recorded. Also, they are being inspected annually instead of every 6 months as required by AS1891.4 Industrial fall-arrest systems and devices., Evaluation, Fall protection no longer retained. All fall protection equipment is hire on an as needed basis.Closed11-Oct-23
52Compliance Review 2024Reviewed identified legislation as recorded in the Legislation Register, Legislation References Added, , Code of Practice Sexual Harassment, Regulations Section 58, , No Issues Identified, No Actions RequiredClosed13-Sep-24
51Contractor's Licence UpdateContractor's Licence on record has expired., Evaluation, Contractors Licence updated.Closed18-Oct-22
50Contractor's Licence UpdateContractor's Licence on record has expired., Evaluation, Contractor's License updated.Closed12-Oct-23
49Organisation ChartInternal AuditReview of Organisation Chart to ensure currency., Evaluation, Organisation Chart updated and removed from Management System ManualClosed7-Oct-22
48Evacuation PlanInternal AuditThe Evacuation Plan to be reviewed and rehearsed on completion of the relocation to the new building., Evaluation, Relocation has been postponed.Closed6-Oct-23
47Compliance Review 2023Reviewed identified legislation as recorded in the Legislation Register, No Issues Identified, No Actions RequiredClosed4-Sep-23
46Evacuation PlanInternal AuditEvacuation diagram should have the "You Are Here" marker., Actions, Evacuation diagram updated to include "You Are Here",  Closed22-Apr-22
45Finding #15 Root CauseThere is no evidence that the root causes of the 2 safety incidents that have occurred since the last Global-Mark Review have been investigated and the appropriate corrective action taken to eliminate the root cause/s of the incident to try to prevent them from recurring., Evaluation, An electronic Incident Form has been implemented to ensure that all recorded incidents are passed to administration for entry to the Management System and follow up corrective action.Closed30-Nov-21
44Finding #14 Electrical IsolationActions, Form Electrically Made Safe developed and implemented to advise site staff of the electrical switchboard status.Closed23-Feb-22
43Finding #13 Fire ExtinguisherIf a fire occurred Elliam staff at the office and storage facility may not be able to control it as one of the two fire extinguishers has not been serviced in the last 6 months., Evaluation, Fire extinguishers tested.Closed17-Oct-22
42Finding #12 Main SwitchboardActions, Switchboard doors re-instated & locked.Closed17-Oct-22
41Finding #11 Flammable ChemicalsThere is an increased risk of fire as the flammable chemicals in the storage area are not stored in a flammable goods cupboard., Evaluation, Chemicals removed., Storage cupboard installed.Closed17-Oct-22
40Finding #10 ChemicalsThe hazards associated with some chemicals; how to handle, store and dispose of them safely; the health and emergency response measures; and the environmental effects of the chemical may not be known as there are no Safety Data Sheets available for a number of chemicals in the storage area., Actions, Access includd in system to online SDS LibraryClosed27-Jun-22
39Finding #9 Risk AssessmentInternal AuditAlthough a wide range of safety hazards are considered before work commences on job sites, there is limited evidence that the risks associated with several types of equipment to be used on the job are considered as part of the risk assessment., Evaluation, Risk Assessment form updated to include equipment/tools used.Closed31-Oct-21
38Incident 30-11-2020Closed7-Dec-20
37Incident 17-05-2021Incident Luke JonesClosed24-May-21
36Document BackupDocument Backup arrangements have changed to online backup using One Drive, Actions, Procedure Document & Records Management updated to include One DriveClosed23-Nov-21
35Brian Carlson PlumbingContractors License Expired, Evaluation, License UpdatedClosed19-Oct-21
34Exit SignsInternal AuditExit signs are required., Evaluation, Exit Signs InstalledClosed26-Oct-21
33Tag & Test InspectionTag & Test records maintained on servers.Closed27-Jun-22
32Compliance Review 2022Reviewed identified legislation as recorded in the Legislation Register, No Issues Identified, No Actions RequiredClosed6-Oct-22
31Organisation ChartInternal AuditThe Organisation Chart requires updating., Evaluation, Organisation Chart UpdatedClosed24-Oct-21
30Compliance Review 2021Reviewed identified legislation as recorded in the Legislation Register, No Issues Identified, No Actions RequiredClosed3-Oct-21
29Contractor's License Expiry - LA ElectricalInternal AuditLA Electrical no longer used., Replaced by Aurora ElectricalClosed21-Jul-21
28Finding #8 - Release of ProductAlthough Elliam keeps records on the defects found upon completion for some jobs and on the daily progress of jobs, records which show evidence of conformance with acceptance criteria and traceability to the person authorizing release of products and services for all the work completed was not available., Evaluation, Release of Product defined in the Procedure Operations, as follows:, , Requirements are identified in Plans, Drawings, Specifications, Work Orders and other documents as an outcome of the Sales process., Job requirements are derived from plans and specifications., Identified job requirements are amanged using the Ascora software passage., Work is conducted as per identified job requirements., Satisfactory job completion is confirmed by the onsite Project Manager, Records of job completion are maintained in Ascora, Evidence of completion (images) is regularly provided to the client., Client acceotance of job completion is indicated by the payment of the associated invoice., ,  Closed18-Oct-21
27Finding #7 - Subcontractor CompetenceThere is limited evidence that Elliam checks the competence of the personnel of external providers, and that external providers are adequately insured as although evidence of competence and insurance was available for some contractors there were gaps., Evaluation, , Full review of Suncontractor Register undertaked., , Subcontracting requirements redefined., Unusued subcontractors removed., Supplier documents updated., Supplier reviews conducted.Closed11-Oct-21
26Finding #6 - First Aid KitsThe first aid kit on the worksite reviewed at 16 Collette Pde Parramatta was depleted of stock., Evaluation, , First aid kits reviewed and updated, Regular First Aid Kit inspection implemented using online form, Records of inspections maintained in the mansgement systemClosed27-May-21
25Finding #5 - First AidAlthough there is a head contractor with qualified first aiders at some work sites, there is limited evidence that workers have timely access to a qualified first aider on all worksites., Evalution, First aid training requirements identified in the Skills Matrix, Evaluation, First Aid training completed.Closed13-Oct-21
24Finding #4 - Emergency ResponseAlthough there is a head contractor who is in charge of emergency responses of some work sites, there is limited evidence that workers have been trained in how to respond to emergencies on all worksites., Evaluation, , Emergency Response Training developed., Emergency Response added to competency requirements., Training presented online.Closed27-May-21
23Finding #3 - Site InductionsThere is limited evidence that staff are inducted onto work sites although there is evidence that a site tour and instructions were given for the 16 Collette Pde Parramatta work site., Evaluation, , Project specific inductions implemented., Records of completed inductions maintained in the management system., Refer Project Induction for SES Upgrade ProjectClosed27-May-21
22Finding #2 - Tag & TestAlthough test and tag registers for some equipment were sighted, evidence that all the electrical equipment used had been tested & tagged within the last 3 months could not be located., Evaluation, Tag & Test records included in the Management System, Tag & Test Inspection manage by System ReviewsClosed24-Aug-21
21Finding #1 - Project Environmental ImpactsInternal AuditAlthough environmental aspects and impacts and their significance are considered at a business level, there is no evidence that they are considered for individual projects., Evaluation, , Environmental aspects analysis conducted at the project level for all major projects., Aspects analysis included in Project Emvieonmental Management PlansClosed27-May-21
20Legislation - LeadManagement ReviewThe legislation relating to the removal of lead is to be added to the Legislation Register, Evaluation, Lead Legislation added to Legislation RegisterClosed1-Feb-21
19Lead Paint RemovalManagement ReviewLead Paint Removal to be added to SWMS, Evaluation, SWMS Added for Window Removal - Lead Paint,  Closed25-Nov-20
18Organisation ChartManagement ReviewOrganisation Chart to be updated to better identify the role of consultants., Evaluation, Organisation Chart updateddClosed25-Nov-20
17Identified TrainingManagement ReviewAll identified training to be completed., Evaluation, All identified training completed., All training records up to date.Closed13-Oct-21
16Incident 19-11-2020IncidentFitness for Work, See attached Incident Report, Evaluation, Appropriate action taken., No further action required.Closed25-Nov-20
15Risks Register - Noise, Working at HeightsInternal AuditThere could be benefit in adding the specific risks and control plans for Noise and Working at Heights to the Risks Register., Evaluation, Risks Register updated to include:, , Noise - Interested Party - Employees, Noise - Interested Party - Regulator, Working at HeightsClosed23-Nov-20
14Brian Carlson PlumbingInternal AuditBrian Carlson Plumbing to be added to the Subcontractors List, Evaluation, Brian Carlson Plumbing added to the Subcontractors ListClosed3-Nov-20
13Performance EvaluationInternal AuditWhile performance evaluation methods are detailed in the Objectives Register, there would be benefit in including a summary in the procedure., Evaluation, Table of Performance Evaluation methods added to procedure.Closed1-Mar-21
12Fire SafetyInternal AuditThere could be benefit in presenting training on Fire Safety Awareness, Evaluation, , Emergency Response Training developed., Emergency Response added to competency requirements., Training presented online.Closed22-Feb-21
11Identified RequirementsInternal AuditNot all requirements have been identified - National Construction Codes & NSW Home Building Act, Evaluation, The following requirements have been added to the Legislation Register:, , National Construction Codes, Home Building Act 1989 No 147Closed1-Nov-20
10Incident Report FormInternal AuditThere would be benefit in using the available online Incident Report, Evaluation, Ascora online Incident report to be implemented., Refer Management Review 25/11/2020Closed25-Nov-20
9Compliance Review 2021Reviewed identified legislation as recorded in the Legislation Register, No Issues Identified, No Actions RequiredClosed15-Sep-21
8Compliance Review 2020Reviewed identified legislation as recorded in the Legislation Register, No Issues Identified, No Actions RequiredClosed1-Nov-20
7Asset Group Services April 2020ComplaintCustomer Complaint - site safety violations, Evaluation, Site Safety Rules discussed at Toolbox Meetings - see attached.Closed15-Apr-20
6Incident 19-08-2020IncidentNeear miss incident 16 Collett Pde Parramatta, Refer attached Incident Report, Evaluation, Discussed at Toolbox Meeting 20/08/2020Closed20-Aug-20
5Procedure NameThere would be benefit including the words Incident Reporting in the procedure title to better describe the contents., Evaluation, Procedure name updated.Closed24-Oct-20
4Orgnisation ChartInternal AuditThe Organisation Chart in the Mansgement System Manual is not current., Evaluation, Organisation Chart updated.Closed24-Oct-20
3Interested Parties - WHS PolicyInternal AuditIt is not clear how the WHS Policy is made available to Interested Parties, Evaluation, , The WHS Policy is included with all tender submissions as a matter of proecdure., Management System Manual Section Policies updated to reflect this.Closed1-Feb-21
2Interested Parties - Environment PolicyInternal AuditIt is not clear how the Environment policy is made available to Interested Parties, Evaluation, , The Environment Policy is included with all tender submissions as a matter of proecdure., Management System Manual Section Policies updated to reflect this.Closed1-Feb-21
1Interested Parties - Quality PolicyInternal AuditIt is not clear how the Quality Policy is made available to Interested Parties, Evaluation, , The Quality Policy is included with all tender submissions as a matter of proecdure., Management System Manual Section Policies updated to reflect this.Closed1-Feb-21